Yusando ships overseas with DHL. Shipping is a flat rate by region, and orders of ¥20,000 or more ship free.

Shipping rates

Destination	Shipping	Free shipping
United States, Canada	¥4,500	Orders of ¥20,000 or more
Europe (United Kingdom, France, Germany, Italy, Spain, Ireland, Netherlands, Portugal, Switzerland, Czech Republic, Denmark, Norway, Poland, Sweden, Belgium, Luxembourg, Austria, Finland)	¥4,500	Orders of ¥20,000 or more
Australia, New Zealand	¥4,500	Orders of ¥20,000 or more
East and Southeast Asia (China, Hong Kong, Macao, Taiwan, South Korea, Singapore, Malaysia, Thailand, Vietnam, Philippines)	¥2,500	Orders of ¥20,000 or more

Rates are set in Japanese yen and are shown converted to your local currency at checkout. We do not currently ship from the online store to countries or regions not listed above.

Dispatch time

Orders ship within 3–7 business days after order confirmation.

Customs duties and import taxes

Our product prices and shipping fees do not include customs duties or import taxes of the destination country, unless they are shown at checkout. Any duties or taxes charged on delivery are the responsibility of the recipient.

Items we cannot ship overseas

Gift sets and sets marked “Free Shipping”, some trial packs, and rice are delivered within Japan only. If you enter an overseas address for these items, no shipping method will be shown at checkout.

Contact

If you have any questions, please get in touch through our contact page.